How To Write An Email Explaining A Problem At Work. Personally deliver the letter to the boss. I sincerely apologize for this situation that has resulted in the customer questioning the company’s reputation for making timely delivery.
I understand our [ insert name] campaign did not meet the needs of our [ insert name] client. Before you write the email, identify who exactly needs to receive your email. Simply, “dear sir” or “dear ma” suffices.
